Monday, January 26, 2009
Dell and Highwater
Well, my computer has crapped out on me once again.
I made the mistake of listening to this disembodied voice from Dell Tech Support and now instead of a computer that shuts off unexpectedly, I have a pile of junk that doesn't come on in the first place.
This has forced me to blog from an undisclosed location, kind of like Dick Cheney.
I can't believe this nightmare is still going on. Now Dell is going to send yet another technician over to my house to replace yet another part. What the hell is left to replace?
I've been screaming at them to give me a new computer for months, but apparently they think the Doctor Frankenstein approach is better.
I thought the whole point of having a computer was to make your life easier, you know, Flash Gordon, Buck Rogers, Star Trek, all that crap. My life has become anything but easier. The damn computer is on my mind all day.
At this point, I'd take Hal, the computer from 2001: A Space Odyssey. Sure he was a homicidal maniac, but at least he worked. That's more that I can say for the digital paperweight I've got sitting in my house.
I don't know when it's going to get fixed, I don't know if any of my files will survive the butchery that's been done--and has yet to be done--to the machine.
It was particularly annoying being amongst my fellow Brooklyn bloggers on Sunday--great event, Louise--knowing that my machine was on the fritz.
Naturally the computer goes down just when I had to get in touch with UPS about a delivery and I was forced to use their "help" line. I waited 30 solid minutes before screeching a string of obscenities and burying my phone in the backyard.
My aunt, who doesn't own a computer, is always complaining that operators at so many companies and government agencies always tell her to "check the website" when she wants information. I think I know how she feels.
Enough, you bastards! Just give me a new computer and get the hell out of my life. My next purchase will be a Mac and I will never say the word Dell again unless it is part of a nursery rhyme.